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National September 11 Memorial & Museum | Ticket & Tours Price Comparison

National September 11 Memorial & Museum

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The National 9/11 Memorial & Museum is located at the former site of Ground Zero, the place where the Twin Towers of the World Trade Center once stood before the events of September 11, 2001, in which 2,996 people were killed. A somber site, the museum tells the story of the events of 9/11 and its aftermath, and the memorial offers visitors a chance to peacefully reflect on their experience. Visit with a guide who can point out the most significant details, or book a ticket in advance to ensure that you can enter the museum at your preferred time.
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Tickets

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9/11 Memorial & Museum
5.0starstarstarstarstar(4307)
 
A moving meditation on the human spirit
on 2 websites
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Guided Tours

Take a guided tour to learn more about the events of 9/11 and the building of the memorial and museum.
All-Access 9/11 Experience: Ground Zero Tour, 9/11 Memorial and Museum, One World Observatory
5.0starstarstarstarstar(463)
 
This full experience of September 11th sites in Manhattan includes a 1.5-hour guided walking tour of Ground Zero and the 9/11 Memorial, entry to the 9/11 Museum and One World Observatory. As you're led by a local New Yorker guide with personal connection to the events of 9/11, hear stories of tragedy and heroism and gain a deeper understanding of the attack and aftermath. Select from two departure times when booking.
viator.com
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9/11 Ground Zero: Guided Tour + One World Observatory: Fast Track
5.0starstarstarstarstar(17)
 
Take a guided visit of Ground Zero and the One World Observatory
tiqets.com
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9/11 Ground Zero: All-Access Tour
5.0starstarstarstarstar(26)
 
See the 9/11 Memorial & Museum, Ground Zero and the One World Observatory
tiqets.com
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9/11 Tribute Museum & Guided 9/11 Memorial Tour
4.0starstarstarstarstar half(1)
 
on 2 websites
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More Tickets & Tours

Browse more tickets and tours which include the 9/11 Memorial & Museum.
9/11 Memorial and Ground Zero Walking Tour with Optional 9/11 Museum Upgrade
5.0starstarstarstarstar(1292)
 
Gain a deeper understanding of the events surrounding the attacks on the World Trade Center on September 11, 2001, and the acts of heroism that rallied a nation on this 1.5 hour walking tour of Ground Zero. A certified guide with a personal connection to the events shares firsthand stories as you explore the site of the former World Trade Center and the National 9/11 Memorial, where you can pay tribute to the lives lost. Choose to upgrade and add on a ticket to the 9/11 Museum to see artifacts associated with that fateful day.
viator.com
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Viator Exclusive: Statue of Liberty Monument Access and 9/11 Memorial
5.0starstarstarstarstar(1143)
 
Enjoy an in-depth experience of two top New York City attractions with this special-access tour, a Viator Exclusive available nowhere else. Learn about the history of New York on a guided walk down Wall Street, followed by a tour of two symbols of American freedom, liberty and perseverance: the Statue of Liberty and the 9/11 Memorial. After an immersive visit to the World Trade Center site with your expert guide, gain access to the reserve  line for the ferry to Liberty Island, offering sweeping views of Ellis Island, New York, New Jersey and New York Harbor. Enjoy an audio tour of Liberty Island and reserved access to the statue’s museum and pedestal. Then, snap photos of iconic Lady Liberty from the water and admire the NYC skyline on your ferry ride back to Lower Manhattan.
viator.com
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Viator VIP: Empire State Building, Statue of Liberty and 9/11 Memorial
4.5starstarstarstarstar half(1610)
 
Experience New York City like an insider on this action-packed VIP tour that includes early access to the Empire State Building, skip-the-line entry to the Intrepid Sea, Air & Space Museum, a transfer, walking tour and a hop-on-hop-off cruise. You can upgrade to also include afternoon admission to the 9/11 Museum. Seem like a lot to do in one day? Opt to take your cruise the following day. It's a great way to see NYC’s newest sites and its most iconic attractions, and a Viator exclusive package that can't be booked anywhere else!
viator.com
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World Trade Center Tour with Optional 9/11 Museum Ticket
4.5starstarstarstarstar half(649)
 
The World Trade Center once stood tall and prominent, one of the world’s largest financial complexes and a symbol of New York City. This New York City walking tour takes you around Ground Zero to explore both the past and future of the World Trade Center. Visit the Ground Zero site and Financial district including the New York Stock Exchange, Wall Street and the Federal Reserve Bank. For a comprehensive look into the events of September 11, add admission to the 9/11 Memorial Museum. Whichever option you choose, this tour offers an unforgettable experience as you hear stories of the heroes of 9/11 and how New York City rose from the ashes of tragedy to flourish once more.
viator.com
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Top Tips

1. At some times of the year, it can be difficult to book guided tours on the day of your visit. Book in advance and take advantage of an expert guide who can explain the significance of each item on display and the design of the building and memorial.
Photo: Axel Houmadi, Memorial World Trade Center - Unsplash
2. A trip to the memorial can be an extremely emotional event. For those who’d like to take a short walk in nature before continuing their trip, there are several parks within a couple of blocks, including City Hall Park, Columbus Park, Teardrop Park, and Battery Park.
Photo: Aaron Lee, Rose 9/11 Memorial - Unsplash
3. Visitors can find another quiet and reflective space when they visit St Paul’s Chapel nearby, which was a used as a makeshift place of rest and recovery for first responders and recovery workers over the 8 month period following 9/11 as they worked through the wreckage. The chapel contains a number of exhibits including a policeman’s uniform covered with patches and badges from police and fire departments around the US. Many visitors also choose to leave impromptu memorials in the churchyard.
4. The museum offers free entry every Tuesday between 5 pm and 8 pm (last entry at 7 pm). Be aware that tickets for these evenings can only be reserved 2 weeks in advance and are limited in number.

Frequently Asked Questions

What will I see on my visit?

The museum is built within the archaeological remains of the World Trade Center, with a surviving retaining wall which is still covered with missing posters and memorial inscriptions place there by New Yorkers. It will also give you a sense of the scale of the buildings which were destroyed. The historical exhibition presents the story of 9/11 in three parts, divided into the events of the day, the events leading to the attacks, and the world after 9/11/ There is also a memorial exhibition commemorating the lives of all those who died in the attacks, and an exhibition for the stories of those who witnessed the attacks. The memorial, which doesn’t require a ticket, is formed of twin reflecting pools, each nearly an acre in size, and containing the largest manmade waterfalls in North America. The names of each victim of the 9/11 attacks on the World Trade Center, the Pentagon, and the passengers and crew of Flight 93, and the 6 people killed in the World Trade Center bombing of 1993, are engraved on the outside of the memorial. Visitors can also see the Survivor Tree, which was found among the rubble of the World Trade Center, made a recovery, and was returned to the site as a reminder of resilience and rebirth.

How long does a visit take?

An average visit takes two hours, but guests can take their time to explore at their own pace once they enter.

Is a visit to the 9/11 Museum & Memorial suitable for children?

The National 9/11 Memorial & Museum states that the historical exhibition in the museum may not be appropriate for visitors younger than 10 and that adults accompanying children under this age should exercise discretion. Resources for planning a visit with children can be found at the 9/11 Memorial & Museum website.

General Information

Opening Hours:

The memorial is open daily from 7.30 am to 9 pm. The museum is open from Sunday to Thursday from 9 am to 8 pm (with last entry at 6 pm), and on Friday and Saturday from 9 am to 9 pm (with last entry at 7 pm).

Tickets:

The memorial can be visited by members of the public free of charge. Museum admission costs $26 for adults, $20 for seniors (65+), college students, and young adults (13-17), $20 for US Veterans, and $15 for children aged 7 to 12. Children under the age of 7 can enter free of charge but will require a ticket for entry. Tickets will be assigned an entry time, late arrivals may not be allowed to enter.

Address:

9/11 Memorial & Museum
180 Greenwich Street
New York, NY 10007

How to get there:

The 9/11 Memorial & Museum can be reached by subway to Chambers Street (trains A, C, 1, 2, or 3), Fulton Street (trains A, C, J, Z, 2, 3, 4, or 5), Park Place (trains 2 or 3), the E train to World Trade Center, the R train to Rector Street or Cortlandt Street, or the 1 train to Rector Street. It can also be reached by bus numbers M55, M20, or M22. If traveling from New Jersey you can take the PATH train to the World Trade Center terminal.

Security:

All visitors and their baggage will be subject to security screening. No baggage larger than 19” long, 17” wide and 8” deep will be permitted onto the memorial.

Cloakroom:

Large baggage, including backpacks, large umbrellas, and other large items must be left in the cloakroom. Please note that the cloakroom is after security, so larger items will need to fit through the scanners.

Accessibility:

Service animals are welcome in the memorial and the museum. The memorial and museum are fully wheelchair accessible. Manual wheelchairs and wheeled walkers are also available to borrow free of charge from the cloakroom in the museum. For visitors who are blind or partially sighted, an audio-described tour is available either for download or via handheld devices from the Information Desk. Guided verbal description tours are available, please request this service three weeks in advance of your visit. Large print guides to the memorial are available on request, and large print and braille materials are available in the museum. The design of the memorial includes embossed or cut out lettering for the names of victims and their company or flight names. For Deaf or hard-of-hearing visitors, a free tour in American Sign Language is available monthly. A sign language video tour app is available for download or via handheld devices available at the Information Desk. All media installations featuring audio include captions or have transcripts available. Public events can be captioned in real-time with three weeks advance notice.
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