opening hours
Current branch schedule:
- Monday: 10 am-7 pm, except the second Monday of each month is closed
- Tuesday: 10 am-3 pm
- Wednesday-Thursday: 10 am-7 pm
- Friday-Sunday: 10 am-8 pm
Last entry is 75 minutes before closing. Special 2026 exceptions include extra evening opening on May 15 from 7 pm to 1 am, closing at 2 pm on May 29, and closures on June 4, June 8, and July 13.
tickets
Standard admission costs:
- Regular: 45 PLN
- Reduced: 35 PLN
- Family: 90 PLN (up to four people, with children under 16)
- Group: 35 PLN per person; school group: 26 PLN per person
Krakow Card tickets are 36 PLN regular / 28 PLN reduced; selected family-card discounts can lower tickets to 22.50 PLN regular or 17.50 PLN reduced. Tuesday entry is free, but free-day tickets are collected at the box office on the day of the visit and are limited. The combined Rynek Underground-Museum of the Scouting Movement ticket uses the same price list and adds access to that museum within 30 days. Guided service costs 350 PLN per group, or 320 PLN for school groups, plus admission tickets.
address
Rynek Underground Museum (Rynek Podziemny)
Rynek Główny 1
31-042 Kraków
Poland
how to get there
Entry and ticket office are in the eastern zone of
Main Market Square, between
St. Mary's Basilica and
Sukiennice. The easiest approach is on foot as part of an
Old Town route; for a longer continuation, head to
Wawel Castle and
Wawel Cathedral.
accessibility
This branch currently does not offer a fully step-free underground route, and full wheelchair access is not available along the exhibition path. If limited mobility is your priority, contact the team before arrival to plan the most practical support option.
security
Entry includes security screening. Weapons, explosives, dangerous materials, alcohol, and narcotics are not allowed, and intoxicated visitors are refused entry. In narrow sections, follow staff flow directions so everyone can move safely.
luggage
Large luggage is not allowed inside, including backpacks over 30 L (7.9 gal), suitcases, bicycles, and scooters. If you want a smoother visit during busy hours, carry only a compact day bag. This avoids delays before the one-way route starts.
photography and filming
Private photography is allowed, but flash, tripods, extra lighting, and video recording are not allowed. In low-light zones, pause briefly, frame quickly, and keep moving with your group. This keeps the route smooth for everyone.