opening hours
Current branch schedule:
- Monday: 10 am-7 pm, except the second Monday of each month is closed
- Tuesday: 10 am-3 pm
- Wednesday-Thursday: 10 am-7 pm
- Friday-Sunday: 10 am-8 pm
Admission ends before closing; to avoid missing your slot, arrive at least 90 minutes before closing. In 2026, the branch is also closed on September 14, October 12, November 1, 9, 11, and 16-18, and December 14, 24, and 25. The branch is open 10 am-6 pm on December 26 and 10 am-3 pm on December 31; hours can also be shortened at short notice.
tickets
Standard admission costs:
- Regular: 45 PLN
- Reduced: 35 PLN
- Family: 90 PLN (up to four people, with children under 16)
- Group: 35 PLN per person; school group: 26 PLN per person
Krakow Card tickets are 36 PLN regular / 28 PLN reduced; selected family-card discounts can lower tickets to 22.50 PLN regular or 17.50 PLN reduced. Tuesday entry is free, but ordinary visitors cannot book the free day in advance: timed tickets are collected at the branch box office that day, subject to capacity, with a maximum of five per person. Advance purchase is recommended on paid days because walk-up entry is not guaranteed. Guided service costs 350 PLN per group, or 320 PLN for school groups, plus admission tickets, and must be booked at least four days ahead.
address
Rynek Underground Museum (Rynek Podziemny)
Rynek Główny 1
31-042 Kraków
Poland
how to get there
Entry and ticket office are in the eastern zone of
Main Market Square, between
St. Mary's Basilica and
Sukiennice. The easiest approach is on foot as part of an
Old Town route; for a longer continuation, head to
Wawel Castle and
Wawel Cathedral.
accessibility
This branch currently does not offer a fully step-free underground route, and full wheelchair access is not available along the exhibition path. If limited mobility is your priority, contact the team before arrival to plan the most practical support option.
security
Entry includes security screening. Weapons, explosives, dangerous materials, alcohol, and narcotics are not allowed, and intoxicated visitors are refused entry. In narrow sections, follow staff flow directions so everyone can move safely.
luggage
Large luggage is not allowed inside, including backpacks over 30 L (7.9 gal), suitcases, bicycles, and scooters. If you want a smoother visit during busy hours, carry only a compact day bag. This avoids delays before the one-way route starts.
photography and filming
Private photography is allowed, but flash, tripods, extra lighting, and video recording are not allowed. In low-light zones, pause briefly, frame quickly, and keep moving with your group. This keeps the route smooth for everyone.