tickets
Online time-slot admission uses dynamic pricing: regular tickets cost €8–€18.50 and reduced tickets €6–€13.50, depending on the date, time slot, and availability. Children under 6 enter free, but every visitor, including young children, needs a ticket; standard tickets have a 15-minute entry window. Book early online for generally lower prices and better availability; the ticket office sells only remaining time slots. Flex admission costs €23 per regular ticket or €17 per reduced ticket (under 6 free), is valid for three years from purchase, and allows arrival without a time slot during opening hours, even when standard tickets are sold out. For both ticket types, regular admission is for ages 18–99; reduced admission is for ages 6–18, school pupils, students, trainees, severely disabled visitors, FSJ/BFD volunteers, and Bürgergeld recipients, with proof required at admission.
accessibility
The route from Potsdamer Platz is about 250 m (820 ft) and generally easy to roll or walk. Visitor areas are step-free or lift-accessible, seating is available in the exhibition, and the laser maze includes a wheelchair-user mode. If lift support or detailed access is essential, contact the museum before booking because some access points may involve staff assistance.