accessibility
Transportation is available from the disability parking in either of the car parking locations to the entrance of the parks. Wheelchairs and Electric Conveyance Vehicles (ECVs) are available to rent on a first come, first served basis, guests are also welcome to bring and use their own ECVs. Service animals (in the Disneyland Resort defined as properly trained dogs or miniature horses) are permitted but must be kept on a leash or harness during the guest’s visit. Service animals may not be able to take part in all attractions, in these cases, guests are asked to contact a Cast Member for assistance. For guests with hearing disabilities, a combination of assistive listening systems, reflective captioning, handheld captioning, video captioning and written aids are available at attractions as appropriate. Please contact a Cast Member for assistance. Sign language interpretation is available at certain live shows on a rotating basis: on Mondays and Saturdays at Disneyland Park and on Sundays and Fridays at Disney California Adventure Park. Sign Language interpretation is also available by request for special events with at least 14 days advance notice. For guests who are blind or partially-sighted, audio description is available for a number of locations via Disney’s handheld device, which guests can collect at Guest Relations. Braille guidebooks are also available to rent, and large print maps with braille overlay are also available at certain points throughout the park. Guests who need to refrigerate medication can do so at First Aid.